Privacy Policy
Last updated: 15 October 2026
Identity and Role of the Data Controller
reportoxi acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing personal data collected from visitors interested in our specialised courses on live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions. Our operations are based in the United Kingdom and we comply with the UK GDPR and the Data Protection Act 2018.
Scope of the Notice and People It Covers
This privacy notice applies to all individuals who interact with our website, including prospective students, course participants, and other visitors located in the United Kingdom. It covers data collected through the contact form, course enquiries, and any other interactions on the site. It does not apply to third-party websites linked from our pages.
Categories of Personal Data and Sources
We collect personal data such as name, email address, phone number, and details about your interest in our courses. This information is obtained directly from you when you submit the contact form or make enquiries. We may also collect technical data including IP address and browser type through cookies and similar technologies.
Purpose-by-Purpose Explanation of Processing and Legal Basis
We process your data to respond to course enquiries on the basis of legitimate interests and consent where applicable. For managing course registrations and communications, processing is necessary for the performance of a contract. Marketing communications are sent only with your consent. Analytics help improve our site under legitimate interests. Each purpose is explained clearly so you understand why your data is used.
Whether Providing Data Is Required and Consequences
Providing personal data is voluntary but necessary to receive responses to your enquiries or to enrol in courses. If you do not provide the required information, we may be unable to assist you with course information or process your registration.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance site functionality and gather analytics. Please refer to our separate Cookie Policy for detailed information on the types of cookies used and how to manage your preferences via the site-wide cookie banner.
Processors, Service Providers, Recipients and Disclosures
We share data with trusted service providers such as email platforms and hosting services that act as processors under contract. Data may be disclosed if required by law or to protect our legal rights. No data is sold to third parties.
International Transfers and Safeguards
Some service providers may be located outside the UK. Where transfers occur, we ensure appropriate safeguards such as standard contractual clauses are in place to protect your data in line with UK GDPR requirements.
Retention Periods or Criteria
Personal data is retained only as long as necessary for the purposes outlined. Enquiry data is kept for up to two years. Course participant records are retained for seven years to meet legal and accounting obligations. Technical logs are deleted after twelve months.
Security and Data Minimisation Practices
We implement appropriate technical and organisational measures to protect your data against unauthorised access or loss. We collect only the minimum data needed and encourage you to provide accurate information.
Data Subject Rights and Exercising Them
You have rights to access, rectify, erase, restrict processing, and port your data. To exercise these rights, contact us using the details on our Contacts page or email [email protected]. We will respond within one month.
Right to Withdraw Consent and Object to Marketing
Where processing relies on consent, you may withdraw it at any time by contacting [email protected]. You can also object to direct marketing by using the unsubscribe option in emails or by notifying us directly.
Right to Complain to the Supervisory Authority
If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office, the UK supervisory authority, via their website or by post to their office address.
Children and Age Restrictions
Our courses are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If we become aware of such data, it will be deleted promptly.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or significant effects on individuals. All decisions regarding course access are made with human oversight.
Policy Changes and Effective Date
We may update this policy periodically to reflect changes in law or practices. The last updated date appears at the top of this page. Continued use of the site after updates constitutes acceptance of the revised policy. For questions, reach us at [email protected] or +44 20 3286 6392.